Consultant:Minimum Service Standard Monitoring & Evaluation Platform Developer
Company Overview
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Project Overview and Role

Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations. We create positive impact through more than 100 current projects with more than 2000 employees operating in over 90 countries.

Palladium implements the USAID-funded Health Policy Plus (HP+) Project. HP+ works with key stakeholders to advance health policy and financing for family planning and reproductive health (FP/RH), HIV, and maternal and newborn health (MNH) at national and subnational levels. The project aims to improve the enabling environment for equitable and sustainable health services, supplies, and delivery systems through policy development and implementation, with an emphasis on voluntary, rights-based health programs, and by strengthening in-country partners' capacity to navigate complex environments for effective policy design, implementation, and financing aligned to the existing priorities.


Beginning 2019, local governments in Indonesia must apply minimum service standards (SPM) for basic preventive and promotive services within public and private primary healthcare facilities, following the guidance issued by Indonesia's Ministry of Health (MOH) Regulation (2019 Permenkes No. 4). The SPM aim to provide consistent standards for high-quality preventive and promotive services to meet the basic needs of all citizens. The minimum standards at the district-level apply to twelve services consisting of interventions for maternal and child health, adult and elderly health, non-communicable and communicable diseases.

Several central government stakeholders are responsible for SPM monitoring, evaluation, and support to districts, which include: (1) the Indonesian MOH Center for Health Financing and Insurance (PPJK), responsible for helping districts plan and budget for SPM; (2) the MOH's Data and Information Center (Pusdatin) which manages the SPM service coverage database through the website; and (3) the Ministry of Home Affairs (MOHA), responsible for assessing district readiness to implement SPM as well as guiding and overseeing the general implementation of SPM, and setting appropriate rewards and sanctions accordingly.

Improvement to SPM monitoring and evaluation platforms is a key central government priority in order to ensure effective SPM implementation. The USAID-funded HP+ Project is supporting PPJK, MOHA's Directorate General of Regional Development (Bina Bangda), and Pusdatin to discuss the interoperability between current SPM monitoring systems, which include:
  • Siscobikes (Sistem Costing Pembiayaan Kesehatan) used by PPJK to collect data on district-level SPM budgeting and planning;
  • The, housed at Pusdatin, to monitor district-level SPM performance; and
  • The SIPD (Sistem Informasi Pembangunan Daerah) used by MOHA to monitor development outcomes and the planning process.
Integrating these data streams would increase interoperability and provide a more complete understanding of district readiness to plan for SPM.
HP+ is seeking a qualified consultant developer to work in collaboration with PPJK, MOHA, and Pusdatin to develop an interoperable, web-based platform that combines indicators measured through the three currently separate systems: Siscobikes,, and the SIPD. The goal of this initiative is to develop a platform that provides a cohesive and comprehensive assessment of districts' readiness to implement SPM, as well as their performance each year. The platform developed may be new or an existing platform may be revised.

The consultant is expected to meet with relevant Government of Indonesia (GOI) stakeholders, present options for an interoperable system, build the system, and provide training for GOI to use the new system.
This is a deliverable-based contract. The Consultant will work closely with HP+ Program Manager (based in Jakarta, Indonesia) and DC-based technical staff to ensure accuracy and completeness of the new platform.

Consultant's Responsibilities:
  • Meet with relevant PPJK, MOHA, and Pusdatin stakeholders to understand current SPM monitoring/reporting systems, requirements for a new system per the Indonesia MOH "One Data" strategy, and understand stakeholders needs for the new interoperable platform
  • After meeting with relevant GOI counterparts, lead workshop to present options for the interoperable platform. This presentation should include visual mock-ups of the new platform (or changes to an existing platform, based on stakeholders' preferences), a description of its capabilities, options for software/platform to host it.
  • After reaching agreement on the platform, ensure the new/revised platform is user-friendly for including MOH (including Provincial and District Health Office) officials, MOHA, and other government officials
  • Develop training materials and lead trainings to develop GOI stakeholder capacity to use and manage the platform
  • Actively communicate with HP+ on issues/challenges affecting the assignment
  • Work closely with GOI stakeholders and HP+ Indonesia and Washington, DC leads to deliver technical solutions
Deliverables and Reporting:
  • Meeting notes from consultations with GOI stakeholders on current SPM monitoring/reporting systems and stakeholder needs for the interoperable SPM platform
  • Powerpoint presenting options for the platform, which includes (but is not limited to) visual mock-ups of the new platform, a description of its capabilities, and options for the software/platform to host it
  • New or revised user-friendly SPM monitoring and evaluation platform incorporating GOI stakeholder needs
  • Comprehensive training materials and interactive training session (2-3 days) to develop GOI stakeholder capacity to use and manage new or revised platform


  • 5+ years of experience in building web-based data platforms for management of quantitative data, such as monitoring and evaluation indicators
  • Experience developing and conducting user-friendly trainings on web-based platforms
  • Experience working with GOI stakeholders (PPJK, MOHA, Pusdatin) strongly preferred
  • Ability to work iteratively, presenting intermediate work products and responding to evolving requests
  • Ability to conduct security and performance testing and recommend optimizations
  • Excellent English writing, communication, and reporting skills
  • Flexibility, adaptability, and resourcefulness
APPLICANTS SHOULD INCLUDE PROPOSED PRICE FOR WORK IN THEIR APPLICATION. Please include the price in your CV uploaded with your application.

Jakarta, Indonesia
Closing date:
26 January 2020