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Director, Finance and Operations - Madagascar

Company Overview

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Project Overview and Role

The upcoming award will be a 5-year USAID funded activity in response to the IMPACT RFI. USAID/Madagascar anticipates awarding one five-year contract to apply an integrated approach to sustainably increase the availability and accessibility of quality health products. The project is designed to use TMA to maximize the relative strengths of public, private, and commercial actors and focuses on products and services in the areas of family planning/reproductive health, maternal and child health and malaria. The aim is also to strengthen the capacity of the Government of Madagascar to manage supply of pharmaceuticals and health commodities; encourage the expansion of commercial actors into new markets; and support social marketing to increase demand for and coverage of essential health products.

The Director of Finance and Operations is a full-time position to support the Chief of Party (COP) of an upcoming award in Madagascar funded by USAID entitled Improving Market Partnerships and Access to Commodities Together (IMPACT) The Director of Finance & Operations is responsible for ensuring the smooth running of the office, finances, safety, and staff. The role encompasses oversight of the financial, operations (administrative, HR, IT, logistics) functions of proposed project

Reports to: Chief of Party (COP) of an upcoming award
Duration: 5 years
Location: Antananarivo, Madagascar


  • Support the COP and DCOP in management of project operations and administrative components and work with the US-based country management support team to ensure the project follows good finance and management practices in compliance with USG and Palladium HQ requirements;
  • Manage senior level finance and operations staff to ensure that project deliverables are met;
  • Plan, organize and carry out necessary capacity building for project staff on operations and administrative SOPs;
  • Support COP and DCOP to maintain effective working relationships with donors and key government officials related to finance and operations;
  • Review financial and operational content for appropriate project reports.
  • Support the annual workplan process and other strategic planning processes
Finance and Contracts
  • Coordinate budgeting processes for program activities and conduct continual analysis and planning of operating, staff, and external project expenditures;
  • Manage the procurement process collaborating closely with Finance Manager, includes negotiating competitive prices and documenting decision-making processes in accordance with the Operations Manual and best practices.
  • Negotiation, preparation and management of all contracts of suppliers and service providers relating to project operations;
  • Monitor salaries and benefits to ensure they are in line with agreed budget plans and competitive compensation structure benchmarking studies;
  • Ensure contractual obligations are sound and appropriate for project;
  • Take a lead in liaising with internal auditor to follow up all investigations that may arise.
Operations (Admin/HR, IT and logistics)
  • Ensure that the administrative and general office facilities are running smoothly;
  • Establish and ensure that IT systems are in working order and problem solve where necessary;
  • Ensure that security standards and procedures are in place and followed;
  • Oversee all personnel and HR related matters and actions, including hiring processes, time sheets, leave tracking, performance appraisals, staff benefits, policies and procedures;
  • Maintain consultant records and ensuring that all HR documentation is properly updated on a routine basis and kept confidential;
  • Maintain an up-to-date knowledge of government laws and regulations as they relate to labor, taxation, immigration and any other legal requirements that impact the HR function. Flag any significant changes in legislation or regulations to Executive Management team, and make adjustments as necessary in internal controls and systems to ensure compliance;
  • Support a healthy team spirit, including staff recognition, team building, and ensuring a values-based work environment is supported;
  • Provide oversight of all office logistics, including the drivers and vehicles, in-country travel for staff, workshops and meetings;
  • Oversee facilities management, includes ensuring adequate availability of office supplies, equipment, and related services Health and Security and working with other project Directors to ensure safety and daily security of HQ office and satellite offices.
Staff Development
  • Lead and manage staff professional development to build their capacity and strengthen competency and professional development;
  • Provide technical staff training where necessary (i.e. On- the- job -training, through coaching or formal short courses facilitated by managers themselves to develop to skills and knowledge);
  • Conduct regular staff performance appraisals, monitoring progress and setting objectives: this is part of the organisation's performance management system and performance appraisal system;
  • Review the operational structure of all DKT departments to ensure that all roles and responsibilities are relevant to the needs and demands of the organization and contracts are up-to-date.


Candidate Requirements
  • University graduate and Master's Degree in Finance, Human Resource Management, Business Administration, or other relevant masters-level degree. CPA, Chartered Accountancy, other relevant professional certification, or additional 8 years of relevant professional experience accepted as alternative to Master's Degree. At least 5 years where it can be demonstrated that responsibilities have increased to senior management level;
  • At least 10 years of work experience in broader finance and operations management with an international organization and USG contracts preferred (including office management, HR, finance, IT, and logistics);
  • Experience directly managing more than 3 finance and administration staff persons;
  • Proven problem identification and resolution experience with budgeting, forecasting, banking, tax authorities, foreign currency transactions, and other related issues;
  • Capacity and/or experience in designing and implementing Value for Money standards and decision-making;
  • Strong working knowledge of Human Resources principles and accepted practices; sensitivity to cultural difference and understanding of the political and ethical issues surrounding Human Resources Management;
  • Strategic thinker and strong leadership capabilities including organizational and problem solving skills; ability to brainstorm finance and administration solutions in the interest of USG where procedures or solutions may not be clear or apparent;
  • Able to communicate effectively and excellent interpersonal skills to form effective working relationships at all levels;
  • High level of computer literacy;
  • Ability to deal appropriately with sensitive issues and maintain a high level of confidentiality at all times;
  • Cross-functional team player;
  • Relationship building and negotiation skills;
  • Results oriented and attention to detail;
  • Proven experience in managing expenditures within budget.