Knowledge Management Officer - Nigeria IHP - Ebonyi State
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.
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Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.
Project Overview and Role
Palladium seeks a Knowledge Management Officer for the five-year, USAID-funded Nigeria Integrated Health Program (IHP) - Task Order 6 - Ebonyi State. The goal of IHP is to contribute to state-level reductions in child and maternal morbidity and mortality and to increase the capacity of health systems (public and private) to sustainably support quality PHC services.
The purpose of Task Order 6 is to implement priority primary health interventions in Ebonyi state to strengthen the state government area (LGA), and ward level health systems. The objectives of the program are a) strengthen systems supporting primary health care (PHC) services b) improve access to PHC services; and c) increase quality of PHC services. Strong engagement and collaboration with state government is expected throughout the program.
ask Order 6 will coordinate closely with other USAID activities and other development partner programs in the state. USAID will intentionally overlay this activity with other Mission programming to increase Government of Nigeria (GON) resources for PHC services, increase demand for PHC services, and improve access to essential commodities. The activity is expected to collaborate closely with those other implementing partners and will not undertake any activities already implemented by other USAID programs.
The Knowledge Management Officer leads implementation of the project's communication and knowledge management strategy in the State.
- Leads implementation of the project's communication and knowledge management strategy in the State;
- Captures and documents lessons learned, success stories and champions the scaling-up of best practices;
- Works with the state M&E team to support preparation of high-quality project reports and documentation;
- Contributes to content management of the external website and intranet if required;
- Facilitates knowledge management (KM) and communication-related capacity development events and sharing of best practices;
- Ensures compliance with the IHP branding and marking strategy;
- Develops communications campaigns to highlight thematic topic areas as necessary, and helps develop and implement engagement strategies;
- Facilitates linkages and partnerships with media organizations to promote ongoing conversation about health issues relevant to IHP work
- Organizes and backstops webinars and other learning events, as needed;
- Facilitates media and social media administrative processes if required.
- Reports to Senior MEL Manager
The Knowledge Management Officer must be experienced in public health/public health communication, international development, or related field. S/he will have demonstrated experience working with complex health or development projects that required collaboration with multiple stakeholders. S/he must be familiar with the public context in Nigeria and have in-country experience with USAID / International donor programs. Additional qualifications include:
- A Bachelor's degree in communications, journalism, knowledge management, public policy communications or related field. A Master's degree will be a plus.
- Minimum of 7 years' experience in communications, health communications/reporting, knowledge management, social media or related field, and working in public health with USAID/International Donor Programs.
- Demonstrated strength and experience writing project reports (progress updates, monthly, quarterly, annual), technical reports, and policy briefs
- Proven ability to lead the planning, coordination and execution of communications products
- Proven ability to work collaboratively and build consensus across diverse sets of stakeholders
- Experience in client relationship management, reporting, program work planning is preferred.
- Prior experience working with USG-funded programs is required
- Fluent in English (written and oral communication) and Hausa.
- Strong verbal, listening, writing and oral communication skills
- Excellent interpersonal skills and ability to establish and maintain strong working relationships with IHP internal and external stakeholders
- Experience at organizing and facilitating systems strengthening, capacity development and mentoring processes