Pre-Departure Briefing Implementation Coordinator, Pacific Labour facility
Company Overview
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Project Overview and Role

The Pacific Labour Facility (PLF) facilitates seasonal and longer-term work opportunities for Pacific workers to Australia. It connects Australian employers with Pacific workers, supports the administration of the PLS and provides targeted support to SWP. The PLF is managed by Palladium and provides the backbone of Australia's future support for circular labour mobility in the Pacific under the direction of the Department of Foreign Affairs and Trade (DFAT). The PLF has been established as a trusted intermediary in connecting Australian employers with Pacific workers.

The Pre-Departure Briefing Implementation Coordinator will be responsible for rolling out the revised Pre-Departure Briefing program to Labour Sending Units (LSU), and other stakeholders, from ten PLS Pacific Islands sending countries.


Under the direction of the LSU Skills Development Manager, the PDB Implementation Coordinator will:
  • Lead the roll out of the newly developed worker pre-departure briefing program to all 10 sending country Labour Sending Units. The program content is in-line with the recommendations of the recent PDB review, being;
  • staged in its implementation;
  • modular in design;
  • includes a training toolkit encompassing training resources and delivery strategies;
  • uses learning principles in a context suitable to Pacific Islanders and Timorese, and aims to ensure consistency of content;
  • can be delivered in ways that best suit the facilitator and the workers' learning styles;
  • covers common elements of SWP & PLS;
  • includes LSU Trainer professional development recommendations;
  • Has consideration of Sustainability issues while developing Phase material.
  • Undertake benchmarking and finalisation of 'first phase' pre-departure briefing processes, training module content, trainer toolkit and worker Resource.
  • Support the ongoing development of Phase 1 learning material by working closely with PLF Communication Team and enhancing, developing and introducing supporting visual aids to engage workers and strengthen key messages
  • Liaise with the Labour Sending Units and PLF Labour Mobility Engagement Managers in each of the ten sending countries, to understand the training and support requirements for each respective Sending Unit.
  • Develop training programs relevant to addressing the identified skills shortages of each Labour Sending Unit required to effectively and efficiently mobilise Pacific Labour Scheme (PLS) and Seasonal Worker Programme (SWP) workers.
  • Ensure effective communication, cross-learning and sharing of tools across the Pacific Labour Facility team.
  • Ongoing contribution to continuous improvement in service delivery and program performance.
  • Participate as a member of the PLF team and contribute to planning and reporting activities.


The successful candidate will require:
  • Tertiary qualification in education, training or similar relevant discipline.
  • Extensive experience in the development, delivery and facilitation of training programs, in an English as a Second Language context, using a range of dynamic and inclusive learning strategies and technologies, including lesson plans incorporating interactive learning activities, story boards, short instructional videos, topic-based slideshows,
  • A demonstrated ability to build respectful, productive and sustainable working relationships with a variety of stakeholders relevant to the delivery of Pre-Departure training and work together to achieve results.
  • Demonstrated ability to work autonomously with limited supervision, to work to deadlines, and to balance competing priorities.
  • Experience working with programs in the Pacific, disadvantaged communities or marginalised groups with a strong understanding of GEDSI concepts and issues.
  • High level proficiency in Word, Excel, PowerPoint and web browsers.
  • Flexibility to undertake frequent travel, including after hours and weekends
This is initially a 6 month contract - but there may be the possibility of an extension.

Brisbane, Australia
Closing date:
01 November 2019