Quality, Learning & Performance Coordinator, Timor-Leste - PLF
Company Overview
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Project Overview and Role

The Pacific Labour Scheme and the Seasonal Worker Programme are two employment programs sponsored by the Australian government, which allow citizens of Pacific Countries to take up low and semi-skilled work opportunities with Australian employers in certain locations and industries.

The Pacific Labour Facility (PLF) facilitates the connection of Australian employers with Pacific workers for both these programs. The facility also provides continuous support to Pacific workers who are taking part in the programs. The PLF will act as trusted intermediary in connecting Australian employers with Pacific workers and in its partnerships with Pacific countries, the private sector and other stakeholders. The PLF is managed by Palladium on behalf of the Department of Foreign Affairs &Trade (DFAT).

The Quality, Learning & Performance Coordinator will support the Labour Mobility Unit (LMU) to build capacity of the Labour Sending Unit (LSU) to enable the LSU to collect and use their own data and implement the QLP Monitoring and Evaluation framework. They will coordinate with research partners and promote Gender Equality, Diversity and Social Inclusion (GEDSI) objectives. The QLP Coordinator will work closely with the Pacific Labour Scheme (PLS) Labour Mobility Engagement Manager (LMEM) and head of the Labour Sending Unit to provide relevant support to the Unit on PLS monitoring and reporting processes and practices.

The LMU is located within the Secretary of State for Vocational Training and Employment (SEFOPE), under the management of the National Directorate of Vocational Training & Employment and direct oversight of the National Director of Employment. Currently the LMU comprises the Labour Sending Unit (External Employment) and the Program Management Unit (PMU).


Under the direction of the Monitoring and Evaluation Manager, the QLP Coordinator will support the work of the Quality, Learning and Performance (QLP) Unit within the PLF and the Local Sending Unit (LSU) in the Ministry as part of the Pacific Labour Scheme (PLS). They will:
  • Identify information/data gaps in LSU data collection and work with the LSU and other stakeholders to develop strategies to address gaps
  • Develop an information plan that identifies what information will be collected, timeframes, capacity and resourcing required
  • Design appropriate data collection methods
  • Collect data, including identifying training and support needs and providing training as required
  • Store and improve the uptake of LSU's own data. This may include working with the LSU to improve the usage of their in-country databases
  • Facilitate QLP data collection amongst LSU and beyond, as well as inform QLP on in-country information gaps, needs and use
  • Identify key M&E/research/GEDSI opportunities in-country, especially where these meet a critical information need
  • Assist in-country QLP-led activities, including GEDSI analyses; M&E activities; research (both internal and external)
  • Share with QLP/PLF key documents and information that are being generated in-country or by other donors
  • Disseminate and promote the uptake of PLF M&E and research amongst LSU in their planning and management.


To be considered you will have:
  • Tertiary Qualifications in Social Sciences; Management; Business/Commerce and/or other relevant disciplines
  • Experience in qualitative and/or quantitative research and data analysis
  • Experience in managing and implementing projects
  • Demonstrated understanding of GEDSI processes, principles and practices
  • Experience working with, and fostering relationships with, a range of stakeholders including government, civil society organisations (CSOs), academic institutions, private sector and development partners
  • Excellent written and verbal communication skills for high-level external engagement
  • Experience in facilitating workshops, training activities and coaching/mentoring of others
  • Skills in the use of Microsoft Office products including Word, Excel, PowerPoint, Outlook
  • Familiarity with Management Information Systems related to data collection and reporting
  • Fluency in English and Portuguese and/or Tetun
  • Understanding of Pacific Labour Mobility programs.
Our ideal candidate will be:
  • Local - they will understand local customs, traditions and languages
  • Senior - they will have a history of successes, failures and most importantly, learnings. They will know that the work they will be doing will have many twists and turns
  • Relationship builders - they will know how to build and foster relationships with government partners, including how to tailor their working approach depending on the context and people around them
  • Self-motivated - demonstrate high levels of initiative and work remotely (from the majority of the QLP team) as well as plan and manage their work to fit both LSU and QLP priorities.
There may be an opportunity for the selected candidate to be responsible for the coordination of other QLP In Country Coordinators based in other Pacific Island locations. This will be based on the skills and experience of the successful candidate and at the recommendation of the QLP MEL Manager.

This is a twelve-month fixed term contract with potential to extend a further twelve months dependent on PLF program needs.

Application Requirements

This position is open to nationals of Timor-Leste. Salary is competitive and based on local labour standards. We encourage people with disabilities to apply.

Dili, Timor-Leste
Closing date:
30 November 2019