Senior Manager, Communications
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.
For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.
Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.
Project Overview and Role
The Data, Informatics and Analytical Solutions Practice (DIAS) in Palladium is currently seeking a Senior Manager to lead the communication strategy for the Translating Data for Implementation (Data.FI) award. Data.FI is a five-year global project funded by the U.S. President's Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Agency for International Development (USAID). Data.FI partners with PEPFAR programs to accelerate and sustain access to high-quality data to expedite HIV epidemic control and maintenance. Data.FI supports host country governments to enhance existing health information systems (HIS) and conduct in-depth analysis of HIV epidemiologic and program data to inform management responses to gaps in HIV and AIDS programming and sustain impact by supporting local partner transition.
The Senior Manager, Communications will be based in Washington DC and will be responsible for developing and implementing the project's communications strategy, including assessing communications needs and developing comprehensive communications plans, developing outreach materials, and curating communications materials.
- Develops and implements a creative, innovative and state-of-the-art communications strategy to showcase results/outcomes for Data.FI;
- Writes, edits and oversees the production of publications, including newsletters, reports, photos, infographics, social media messaging, etc., in compliance with donor branding guidelines and organizational policies;
- Facilitates discussions with project staff to conceptualize, design and develop infographics, charts, maps and other visual content to translate technical findings into user-friendly products for non-technical audiences;
- Leads the development and dissemination of marketing materials, social media content, and other mediums to amplify content generated from project activities;
- Collaborates as required with the broader Palladium Communications team to raise the profile of the DIAS Practice with USAID and the Palladium North America Business Unit through development of a strategic communications plan that includes participation in key DC-based events, targeted communications materials development, and other strategies as defined in the plan;
- Assists overseas projects and activities with their communications messaging and strategies to amplify impact, consistent with client branding and marking requirements;
- Fosters country participation and builds capacity for in-country knowledge management and dissemination strategies; and distills, captures, and packages country program learning;
- Attends industry and relevant private-sector events (i.e., conferences, professional networks/communities of practice working groups, and symposia) to share and promote Palladium's work and successes, and to increase skills in relevant technical areas; performs representational duties to USAID and contributes to project management and coordination among Washington, DC-based partner organizations.
- Demonstrated leadership in communications, marketing, and/or public relations.
- Experience working in international development and/or global health settings.
- Demonstrated experience in strategy and message development and implementation.
Key competencies and professional expertise required
- Ability to synthesize complex technical issues and data into language that is accessible and compelling to external audiences; experience working in technical areas such as HIV, monitoring and evaluation and digital health preferred.
- Proven writing and editing skills, and ability to understand technical content and translate it into lay language for a variety of audiences.
- Demonstrated ability to think strategically, creatively and to use initiative, and to find innovative ways to respond to emerging organizational and project needs.
- Strong writing skills with an ability to tailor the tone, content and form of written output in line with a range of different audiences and to suit a variety of formats; ability to synthesize and simplify information and communicate it in a lively, accurate and understandable manner.
- Excellent attention to detail and track record of designing and implementing a dynamic communications strategy.
- Detail-oriented and deadline-driven with strong organizational skills, and ability to work in a dynamic and agile environment with changing requirements and priorities.
- Knowledge and understanding of USAID programs, branding, and communications style.
- Excellent verbal, written and presentation skills.
- Strong cross-cultural, interpersonal, management and collaboration skills in highly complex structures involving multiple teams and stakeholders.
- Advanced critical thinking, sound problem solving and decision-making skills.
- Demonstrated ability to work effectively as a member of a fast-moving and multicultural team while maintaining a client-centered focus.
- Highly self-motivated and able to work independently as well as in team settings.
- Ability to meet deadlines under extreme pressure, build consensus and work with diverse groups of people.
- English required; French language is preferred.
- Ability to travel to lower- and middle-income countries as needed.