Technical Advisor, Digital Solutions
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.
For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.
Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.
Project Overview and Role
The Data, Informatics and Analytical Solutions Practice (DIAS) in Palladium is currently seeking a Technical Advisor to provide health information system strengthening and informatics expertise to the Translating Data for Implementation (Data.FI) award, and other global informatics projects. Data.FI is a five-year global project funded by the U.S. President's Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Agency for International Development (USAID). By improving global, regional, national, and community/local in-depth analyses of HIV epidemiologic and programmatic data, Data.FI expedites PEPFAR program achievements to improve client services and attain and sustain control of the HIV epidemic. Data.FI partners with PEPFAR programs to accelerate and sustain access to high-quality data to expedite HIV epidemic control and maintenance. Data.FI supports host country governments to enhance existing health information systems (HIS) and conduct in-depth analysis of HIV epidemiologic and program data to inform management responses to gaps in HIV and AIDS programming and sustain impact by supporting local partner transition.
The Technical Advisor is based in Washington, DC and is responsible for providing technical leadership to information systems analysis activities in support of new or existing products, managing implementation of products and systems and coordinating Data.FI or other global informatics project activities in assigned countries. Technical project management and implementation support:
Country coordination support:
- Liaises with Palladium counterparts, partner organizations, and/or external clients to support the design and implementation of various global informatics projects, including Data.FI country support activities.
- Leads and advises on requirement analysis and information systems design, stakeholder engagement, capacity building, and strategic informatics for assigned portfolio projects;
- Conducts business analysis activities, working with clients, stakeholders, Palladium counterparts, and other sources to understand and identify all requirements information that is relevant to the specific HIS strengthening request;
- Interfaces with clients and other project stakeholders to plan, implement, review and report on assigned portfolio projects as needed and requested;
- Leads project work planning, budgeting, progress and financial reporting;
- Identifies, analyses and advises on the use and implementation of technology components and technologies, especially the global goods and adhering to health informatics standards the Principles of Digital Development;
- Communicates and enforces methods and standard operating procedures (including development operations) to improve organizational consistency, efficiency and effectiveness;
- Manages country activity teams and serves as a conduit between project leadership and field implementation teams;
- Attends industry and relevant private-sector events (i.e., conferences, professional networks/communities of practice working groups, and symposia) to share and promote Palladium's work and successes, and to increase skills in relevant technical areas; performs representational duties to USAID and contributes to project management and coordination among Washington, DC-based partner organizations.
- Collaborates with project technical leadership and with in-country teams to ensure timely preparation of high-quality annual country work plans, budgets, and monitoring and evaluation plans that reflect client and counterpart priorities;
- Serves as primary country point of contact for all project activities including technical and operational implementation and performance reporting;
- Maintains and encourages regular, consistent communication between all country activity team members at HQ and in the field including holding weekly activity team meetings to discuss all aspects of activity management, such as technical, financial, compliance, personnel/human resources, and security (as applicable); ensures identified resolutions are implemented and communicated to all relevant team members;
- Maintains strong, positive working relationships with USAID Washington, USAID Missions, and partners, including but not limited to major subrecipients, local grantees, subcontractors, and local governments, to ensure effective implementation of project activities;
- Ensures country activity decisions made on subcontractors/partners, staffing, recruitment, activities, technical design and milestones, and budget are accurate, reasonable, represent the best use of funds and resources, and can be achieved successfully;
- Coordinates regular country-level technical and financial reporting in collaboration with activity leads, M&E team, and Finance & Administration team; provides regular updates to project leadership.
- Master's degree in public health, business administration, public policy, international development informatics, computer science or software engineering.
- Six to eight years' professional experience managing data and informatics projects with experience across business analysis, design, development, testing, and deployment; agile methodologies and user-centered design.
- Preference given for more years' professional experience with technical informatics in a developing country context in health, education, social development, agriculture and other related international development areas, with at least 2 years' experience with CDC, USAID or PEPFAR funded programs.
- Experience managing complex USAID or PEPFAR projects with multiple actors.
Key competencies and professional expertise required
- Knowledge of information systems, diverse databases, and data analytics required, knowledge of health data systems a plus.
- Experience designing, testing, and implementing information and data management systems, including mobile applications, transactional systems and business intelligence implementations.
- Experience in developing lifecycle documents, including Use Cases, Detailed Functional Requirements, Detailed Design Specifications, and Software Requirement Specifications based on international standards, such as UML.
- Experience working in CI/CD environments with knowledge in Git.
- Detail-oriented and deadline-driven with strong organizational skills, and ability to work in a dynamic and agile environment with changing requirements and priorities.
- Ability to guide and support the clients and software developers in designing solutions that meet the specified requirements; knowledge of user-centered design methodologies.
- Knowledge and experience applying the Principles for Digital Development.
- Demonstrated ability to work effectively as a member of a fast-moving and multicultural team while maintaining a client-centered focus, and promoting diversity and inclusion across different cultures, genders, and hierarchical levels.
- Excellent interpersonal, written and verbal communication skills.
- Highly self-motivated and able to work independently as well as in team settings.
- Sound problem solving and decision-making skills.
- Entrepreneurial and inquisitive mindset that takes initiative to learn new systems, technologies, and skills pertinent to the work of Data.FI and the DIAS Practice.
- Willingness to travel and work abroad 25-30% of the time in developing countries and elsewhere.