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Kaplan-Norton BSC Certification Boot Camp


The four-day Certification Boot Camp provides a deep dive into Palladium’s XPP, based on the Kaplan-Norton strategy execution approach, arming you with the necessary skills, tools, and foundations needed to clarify the strategy, drive performance, and optimize data for better decision-making. Endorsed by Drs. Kaplan and Norton and delivered by their experienced faculty, this exclusive course provides a framework of education that focuses awareness and develops a comprehensive and common systems understanding that embeds strategy management and execution capabilities in your organization—improving governance, agility, and performance.

Since its inception in 2008, the program has over 4,000 delegates, including CEOs, Vice Presidents, Directors, and Managers, from large and small organizations, in both the private and public sectors across 60+ countries—and growing! Currently, of the 4,000 delegates, over 1,500 individuals have earned the distinction of Certified Graduate or Certified Practitioner.

Learn the:
• Processes of effective strategy development and translation
• Components of a complete Strategy Map
• Steps to properly design a Balanced Scorecard
• Methods and techniques necessary to cascade and align strategy
• Principles of effective execution and governance
• Key linkage points between strategy and operations
• Processes and tools to monitor/test/adapt strategy and improve decision-making

Toronto, ON, Canada

Request More Information >

+1 800 554 2111 / +1 781 778 7435

Palladium reserves the right to restrict participation in the Certification Program and Boot Camp to ensure the intent, integrity, and quality of the program.


Carlos Duran is Director of Business Development of Palladium in Canada. He has more than 20 years of experience in Strategy Planning and Execution, Process Improvement, Change Management, Corporate Performance Management and Project Management. His areas of expertise also include Corporate Sustainability, having helped public and private sector organizations integrate social and environmental considerations into their business strategies. He developed his career in first-rate national and multi-national organizations in the private and public sector across the Americas, Europe and Africa.

He is MBA from Newcastle University, UK, Quality Engineer from the Technical University of Cologne, Germany and Civil Engineer from the National University of Tucuman, Argentina. He is also a certified Lead Quality Auditor EOQ (European Organization for Quality) from TÜV Rheinland, Germany.

David McMillan has been helping organizations better define and execute their strategies for more than a decade. In his current role he leads Palladium in the use of a Balanced Scorecard-based strategy management system. This work includes maintenance of a clear strategy, communication of the strategy throughout the organization, evolving corporate governance, and partnering with HR to integrate strategy into personnel management practices. In addition to this role, David also currently serves as the Director of the Palladium Balanced Scorecard Hall of Fame for Executing Strategy® program which recognizes excellence in strategy execution around the globe.

Before his current role, David was a Manager in Palladium’s Strategy Execution Consulting practice. In that role he worked with dozens of organizations to implement and use Balanced Scorecards, enhance initiative management practices, develop internal communication disciplines, and build multi-stakeholder strategies. His client success stories include three organizations that have been admitted to the Balanced Scorecard Hall of Fame for Executing Strategy® (Millipore, Federal Bureau of Investigation, CHRISTUS Health). In conjunction with this consulting role, David served as the Lead Instructor for Palladium’s Kaplan-Norton Balanced Scorecard Certification® program in North America for three years; he still enjoys taking the occasional teaching assignment.


Day One
• Introduction: Kaplan-Norton Strategy Management System
• Strategy Execution Leadership
• Stage 1: Develop The Strategy
• Welcome Networking Reception

Day Two
• Stage 2: Translate the Strategy
• Stage 3: Align the Organization

Day Three
• Stage 4: Plan Operations
• Stage 5: Monitor and Learn

Day Four
• Stage 6: Test and Adapt
• Strategic Risk Management
• Office of Strategy Management
• Conclusion - Certification Exam Information

Registration Fees*

Early Enrollment Pricing: $5,995 USD (expires April 20, 2018)

Standard Price: $6,495 USD

GSA and Group Pricing Available!

Call +1 800 554 2111 / +1 781 778 7435 or email for details.

Cancellation Policy
Cancellations must be received in writing two weeks prior to the start of the event and are subject to a 10% service fee. After this date, all registrations, including “no shows,” are subject to the full course fee. You may make substitutions at any time; please notify us in writing as soon as possible by emailing or call +1 800 554 2111 / +1 781 778 7435.

Venue and Room Block Information

One King West Hotel & Residence
1 King Street West, Toronto, ON, CANADA

Call +1 416-548-8100 / 866-470-5464 or email by June 1, 2018 and mention Palladium or the code 180617PALL to receive a discounted rate of CAD $299 plus applicable taxes (based on availability). Hotel reservations, cancellations, and charges are your responsibility. Available rooms fill up quickly, and past room blocks have sold out.