ADSSC collects and treats waste water discharged from all residential and commercial customers in Abu Dhabi. Their strong vision and mandate, the strategic plan built around them, and a successful benchmark exercise enabled the utility to generate impressive results. The ADSSC Organizational Excellence Model is delivering the execution premium: better management decisions; alignment of efforts among internal and external stakeholders; and ownership, collaboration, and engagement of employees at all levels toward the execution of ADSSC's strategy.