The CaiFor Group, a joint-venture between “la Caixa” and Fortis, is a financial group that offers life savings and pension plans, life risk insurance, health and home insurance, group and company insurance, and pension products. With 809 employees and 2.7 million clients, CaiFor is the 8th largest financial group in Spain in terms of managed funds, ranking first in the individual and company life insurance sectors. They began their BSC implementation in 1999.