Ministry of Manpower (Singapore)
Industry:Public Administration
Announcement Excerpt:

Singapore Ministry of Manpower (MOM) seeks to achieve a globally competitive workforce and great workplace, for a cohesive society and a secure economic future for all Singaporeans. It regards the adoption of the BSC approach as a major step in its ongoing journey towards organizational excellence. Since adopting the BSC approach, employment is up 4%, long term unemployment was cut by 50%, and foreign worker management problems per 1,000 workers dropped from 22 to 3.1. “The BSC management system has sharpened our sense of strategy and performance planning,” says Leo Yip, Permanent Secretary. “The adoption of the strategy map and scorecard provides a clearer line of sight on how departments and individuals contribute to our strategic outcomes, helping us create a strategy-focused and performance-driven organization. This will help us better serve the people of Singapore.”