The services will support project workshops, training sessions, technical working group meetings, stakeholder consultations, coordination meetings, and other events organized under the approved Moldova Work Plan. Services will be requested on an as-needed basis throughout the BPA period. The scope of services shall include, but not be limited to, the following:

1. Venue Arrangements
⎯ Identify, propose, and secure suitable venues for events in Chișinău and other locations across
Moldova.
⎯ Ensure that venues meet the required capacity, accessibility, safety, audio-visual, internet
connectivity, and other technical requirements.
⎯ Coordinate directly with venues and ensure that all agreed services and arrangements are delivered
in accordance with Palladium's requirements.

2. Catering
⎯ Identify and arrange appropriate catering services, including coffee breaks, lunches, refreshments,
drinking water, and other food and beverage requirements.
⎯ Accommodate special dietary needs, where requested.
⎯ Ensure timely delivery, appropriate setup, food quality, hygiene, and professional catering services.

3. Printing and Materials
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⎯ Design and layout of communication and printing materials.
⎯ Print and prepare event materials, including agendas, handouts, participant folders, notebooks,
pens, name badges, signage, and other materials as requested.
⎯ Arrange the production and delivery of branded materials in accordance with Palladium's instructions
and branding requirements.

4. Interpretation and Translation
⎯ Arrange professional simultaneous and/or consecutive interpretation services in the required
languages, including qualified interpreters.
⎯ Provide and install interpretation equipment, including booths, microphones, headsets, and other
necessary accessories, when requested.
⎯ Provide written translation services for project-related documents and materials, as required.
⎯ Interpretation and written translation services may also be requested independently of event
organization

5. Accommodation and Transportation
⎯ Identify and coordinate suitable hotel accommodation for event participants, trainers, and other
authorized attendees.
⎯ Arrange transportation services, including individual transfers, group transportation, and
transportation between venues, hotels, and other designated locations.
⎯ Ensure that accommodation and transportation arrangements meet agreed quality, safety, and
scheduling requirements.

6. On-Site Support and Technical Support
⎯ Provide qualified personnel for event setup, participant registration, coordination, and
troubleshooting.
⎯ Arrange, install, operate, and dismantle audio-visual and technical equipment, including projectors,
screens, microphones, sound systems, and other equipment as required.
⎯ Provide technical support throughout the event and promptly address logistical or technical issues.
⎯ Ensure the timely preparation and proper functioning of all facilities and equipment before the event
begins.

7. Event Planning and Coordination
⎯ Designate an event coordinator as the main point of contact for Palladium.
⎯ Prepare event-specific logistical arrangements and coordinate all contracted service providers.
⎯ Provide comprehensive on-site technical and operational support to ensure the smooth and
uninterrupted execution of the event.
⎯ Maintain regular communication with Palladium regarding event preparation, changes, and
operational requirements.
⎯ Respond promptly to requests, including ad-hock requests and reasonable last-minute adjustments,
subject to availability and prior approval.
⎯ Ensure that all services are delivered professionally, efficiently, and within the agreed budget and
timelines.

In addition to event-related services, Palladium may request individual logistical support services under this BPA, including transportation, accommodation, interpretation, written translation, printing, and other related
services, independently of the organization of workshops or events. Such services will be requested on an as-needed basis, subject to prior approval by Palladium, agreed unit rates, and the issuance of an authorized Purchase Order (PO) or service request under the BPA.